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RIGHT OF CANCELLATION

RIGHT OF WITHDRAWAL FOR CONSUMERS

(A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither related to their commercial activities nor to their self-employed professional activities.)

 

CANCELLATION POLICY

RIGHT OF WITHDRAWAL
You have the right to cancel this contract within one month without giving any reason.
The withdrawal period is one month from the day

- on which you or a third party designated by you, other than the carrier, took possession of the goods, provided that you ordered one or more items as part of a single order and they are delivered together;

- on which you or a third party designated by you, other than the carrier, took possession of the last item, provided that you ordered multiple items as part of a single order and they are delivered separately;

To exercise your right of withdrawal, you must inform usat CLASSEN ADDRESSof your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by mail or an email). You may use the attached sample withdrawal form for this purpose, though its use is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period expires.

 

CONSEQUENCES OF CANCELLATION
If you withdraw from this contract, we must refund to you all payments we have received from you, including delivery costs (with the exception of any additional costs resulting from your choice of a delivery method other than the least expensive standard delivery option we offer), without delay and no later than 14 days from the day on which we receive notice of your withdrawal from this contract. We will use the same payment method you used for the original transaction for this refund, unless we have expressly agreed otherwise with you; in no event will you be charged any fees in connection with this refund.

We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever occurs first.

You must return or hand over the goods to us immediately and, in any case, no later than 14 days from the day on which you notify us of your cancellation of this contract. The deadline is met if you ship the goods before the 14-day period expires.

We will cover the cost of returning the goods.



You are only liable for any loss in value of the goods if such loss is attributable to handling of the goods that goes beyond what is necessary to assess their nature, characteristics, and functionality.

 

GROUNDS FOR EXCLUSION OR EXTINCTION
The right of withdrawal does not apply to contracts

for the delivery of goods that are not prefabricated and for the manufacture of which the consumer’s individual selection or specification is decisive, or that are clearly tailored to the consumer’s personal needs
·
for the delivery of goods that are perishable or whose expiration date would be quickly exceeded
·
for the delivery of alcoholic beverages whose price was agreed upon at the time the contract was concluded, but which cannot be delivered until at least 30 days after the contract was concluded, and whose current value depends on market fluctuations over which the business owner has no control
·
for the delivery of newspapers, periodicals, or magazines, with the exception of subscription contracts.
 

The right of withdrawal expires early for contracts

·
for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been broken after delivery
·
for the delivery of goods, if, after delivery, such goods have become inseparably mixed with other goods due to their nature
 

SAMPLE Cancellation Form

(If you wish to cancel the contract, please fill out this form and return it.)

To Address Classen :

I/we (*) hereby cancel the contract I/we (*) entered into for the purchase of the following goods (*)/
the provision of the following service (*)

Ordered on (*)/ received on (*)

Name of the consumer(s)
Address of the consumer(s)
Signature of the consumer(s) (only for written notices)
Date

(*) Delete as appropriate.

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