AGB 

CLASSEN Online GmbH

4.1 Product description
The respective product description is considered an essential part of the contract.

4.2 Product images
Notwithstanding your warranty rights, we would like to draw your attention to the following special features. If you have any questions, please contact us:
Due to individual screen configurations (e.g., resolution and brightness), slight deviations between the colors shown and the actual product colors are possible.
For wood products, natural variations in the grain, structure, and color of the wood are possible.

5. terms of delivery

5.1 Delivery options

We ship the products to the delivery address specified during the ordering process.
We only deliver by mail. Unfortunately, it is not possible to pick up the goods yourself.
We do not deliver to packing stations.

5.2 Delivery by freight forwarder
Appointment
For freight forwarder deliveries, the freight forwarder commissioned by us will contact you to arrange a delivery date.

Place of delivery
Delivery of the goods is limited to the transport and unloading of the goods at the first public, accessible curb or other public, accessible, and feasible unloading point at the agreed delivery address. Unless otherwise expressly agreed, delivery does not include delivery to specific premises or the assembly and/or installation of the ordered goods.

Cooperation of the recipient
The unloading and, if necessary, subsequent transport of the goods to the agreed delivery location shall be carried out jointly by the delivery driver and the recipient. Information on packaging dimensions can be found in the offers.

The following applies to merchants: Notwithstanding the previous sentence, the recipient is responsible for unloading and, if necessary, subsequent transport of the goods to the agreed delivery location.

6. Payment

The following payment methods are generally available in our shop.

PayPal may offer registered PayPal customers selected according to its own criteria additional payment methods in their customer account. However, we have no influence on the offering of these methods; additional payment methods offered individually affect your legal relationship with PayPal. You can find more information on this in your PayPal account.

7. Right of withdrawal

Consumers are entitled to the statutory right of withdrawal as described in the withdrawal policy. To meet the deadline, it is sufficient to send the withdrawal notice in good time. Entrepreneurs are not granted a voluntary right of withdrawal.

Withdrawal is excluded for orders of custom-made products/samples.

8. Retention of title

The product remains the property of Classen Online GmbH, Werner-von-Siemens-Str 18-20, 56759 Kaisersesch, until full payment has been made.

The following also applies to entrepreneurs:

We retain ownership of the purchased item until all claims arising from an ongoing business relationship have been settled in full.

The goods subject to retention of title may be resold in the ordinary course of business. Claims arising from this sale are assigned to us in advance, regardless of whether the goods subject to retention of title are combined or mixed with other items. We declare our acceptance of the assignment in the amount of the invoice amount of the purchased item.

9. Transport damage

The following applies to consumers:

If goods are delivered with obvious transport damage, please report such defects to the delivery agent as soon as possible and contact us immediately. Failure to follow the above procedure will not affect your legal rights and their enforcement, in particular your warranty rights. However, your cooperation will help us to assert any claims against the carrier or transport insurance company.

The following applies to merchants:
The statutory obligations to inspect and give notice of defects remain unaffected.

10. Warranty, guarantees, liability

10.1 Liability for defects

The statutory liability for defects of the Federal Republic of Germany applies.

10.2 Guarantees and further information
Any additional guarantees that may apply and their exact terms and conditions can be found in the respective product description and on the special information pages in the online shop. Unless expressly stated as a guarantee, product descriptions contain only information about the quality of the product.

10.3 Liability

A. In general, we are only liable for intent and gross negligence; in the case of simple negligence, liability is limited to the foreseeable damage typical for this type of contract. In addition, statutory product liability and liability for damage resulting from injury to life, limb, and health remain unaffected.

B. Force-Majeure

1. We shall not be liable in cases of force majeure. This includes all unforeseeable events and events which, even if they could have been foreseen, are beyond the control of the parties. This includes, in particular, but is not limited to, the following events: natural disasters such as floods, storm surges, hurricanes, and typhoons, as well as other severe weather events of catastrophic proportions, earthquakes, lightning strikes, avalanches, and landslides, fires, epidemics, pandemics, epidemics and infectious diseases (insofar as such have been declared by the WHO or a ministry or a risk level of at least “moderate” has been determined by the Robert Koch Institute), war or war-like conditions, riots, revolution, military or civil coups, uprisings, blockades, orders by authorities and governments, strikes, lockouts.

2. If such an event of force majeure occurs, the contractual partner affected by it is obliged to inform the other contractual partner in writing without delay, at the latest within 14 days of becoming aware of the occurrence of the event and the consequences of its impairment of performance.

3. In this case, we shall be entitled to extend delivery dates and deadlines depending on the scope and duration of the force majeure event and its consequences, without the buyer being entitled to withdraw from the contract or claim damages. We shall not be in default for the period of the justified extension of the delivery date or delivery deadlines.

4. Both parties are obliged to do everything in their power and within reason to mitigate damages.

5. If the interruption due to an event of force majeure lasts longer than 2 calendar months, we shall be entitled to terminate the contract in whole or in part without the buyer being entitled to claim compensation.